Vodafone: Telecoms, IoT and Digital Services

European and African telecommunications operator

About Vodafone

Vodafone is a multinational telecoms group operating networks in 17 countries, with investments in three more and partner markets in over 40 countries. Its portfolio spans mobile and fixed connectivity, broadband, IoT, cloud, cybersecurity, digital services and African financial services. vodafone.com

What they do

Vodafone provides consumer and business connectivity through mobile, fixed-line, broadband and related digital services. Vodafone Business also offers cloud, security, unified communications, IoT and network services, while its African operations include mobile financial-services platforms. vodafone.com

Who they serve

Vodafone serves consumers, small and large businesses, carriers, digital-service providers, governments and other public-sector organisations across Europe, Africa and partner markets. vodafone.com

Recent signals

Vodafone’s current footprint comprises networks in 17 countries, investments in three more and partnerships in over 40 additional markets; the group reports approximately 370 million customers. vodafone.com
Vodafone says TOBi supports customers in 13 countries and 15 languages, while SuperTOBi has been introduced in Italy and Portugal with further European rollout planned. vodafone.com
On September 22, 2026, Vodafone and Ericsson announced a trial of network-based AI for instant translation between English, Spanish, Italian, French and German, alongside live noise cancellation. vodafone.com
On September 28, 2026, Vodafone announced a Digital Virgo partnership covering Network APIs for mobile-commerce authentication and fraud prevention, initially across Germany, Greece, Spain, South Africa and the UK. vodafone.com

Reasons to get in touch

Vodafone is extending TOBi into SuperTOBi, using generative AI for more complex customer enquiries across multiple markets and languages. A useful discussion could focus on evaluation, auditability, escalation and consistency across country-level deployments. vodafone.com
Vodafone and Ericsson recently demonstrated network-based AI for real-time translation and noise cancellation during ordinary voice calls. This creates a relevant basis for discussing model monitoring, latency, safety and operational controls for network-native AI services. vodafone.com
Vodafone’s partnership with Digital Virgo is extending Network APIs for identity verification, authentication and fraud prevention across five initial markets. Useful expertise could address API governance, consent, interoperability and fraud-model oversight. vodafone.com
Vodafone completed its buyout of VodafoneThree in July 2026, bringing the UK operation under full ownership while pursuing a large network investment programme. This makes cross-market technology integration, service consistency and operational resilience relevant subjects. vodafone.com

Questions worth asking them

As SuperTOBi expands across markets, which measures are Vodafone using to compare answer quality, escalation behaviour and customer outcomes between languages? vodafone.com
For the Ericsson translation trial, what conditions would need to be met before network-native translation or noise cancellation could move from demonstration to customer service? vodafone.com
How is Vodafone structuring governance for Network APIs that support identity verification, SIM-swap checks and fraud prevention across multiple operators and jurisdictions? vodafone.com

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About Vodafone

What they do

Who they serve

Recent signals

Reasons to get in touch

Questions worth asking them

Related Prospects

Carl Warner

Emma McDougall

Katie Pocock

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