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John Rafla

John Rafla

Founder at Expertise Clinic

Southport, Australia

Verified Email Address

e•••••@gmail.com

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Founder-led physiotherapy clinic in Southport

About Expertise Clinic

Expertise Clinic is a physiotherapy practice based inside Southport Metro Medical Centre, led by founder and head physiotherapist John Rafla. Its website describes care for musculoskeletal pain, sports injuries, work-related injuries and rehabilitation, with a separate Brisbane location for lymphedema services. expertiseclinic.com.au

What they do

The clinic provides physiotherapy assessment, treatment and rehabilitation through services including therapeutic exercise programs, postural education, dry needling, kinesio taping, therapeutic ultrasound and Low Intensity Laser Therapy. It also supports WorkCover cases and return-to-work planning. expertiseclinic.com.au

Who they serve

Expertise Clinic serves people managing neck, back, shoulder and joint problems, soft-tissue pain, sports injuries, workplace injuries and recovery after surgery. The clinic also accepts private health fund patients and care-plan referrals, while its lymphedema services are listed as Brisbane-only. expertiseclinic.com.au

Recent signals

  • The current services page lists lymphedema treatment as available exclusively at the clinic’s Brisbane location, alongside the Southport operation. expertiseclinic.com.au
  • The website currently includes an invitation for physiotherapists to join the team. expertiseclinic.com.au
  • Low Intensity Laser Therapy is currently listed as one of the clinic’s treatment options. expertiseclinic.com.au
  • The clinic describes WorkCover physiotherapy involving communication and coordination with employers and insurers. expertiseclinic.com.au

Reasons to get in touch

  • The website currently invites physiotherapists to join the team, creating a relevant context for discussing how leave requests and patient coverage are handled during recruitment or onboarding. expertiseclinic.com.au
  • The clinic’s site identifies Brisbane as the exclusive location for lymphedema services, making multi-location staff availability and leave coordination a relevant operational topic. expertiseclinic.com.au
  • Because the clinic coordinates WorkCover treatment with employers and insurers, continuity of case communication during staff absences could be a useful area to discuss. expertiseclinic.com.au
  • The practice lists Low Intensity Laser Therapy alongside its standard physiotherapy services, which may create additional training, scheduling or coverage considerations when clinicians are away. expertiseclinic.com.au

Questions worth asking them

  • With physiotherapist recruitment currently shown on your website, how are you handling leave requests and patient coverage as the team changes?
  • Are staff availability and leave arrangements managed differently between the Southport clinic and the Brisbane lymphedema service?
  • For WorkCover cases, how do you maintain continuity with employers and insurers when the treating physiotherapist is away?

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