Upper Ferntree Gully Medical Clinic Profile

Community general practice clinic in Upper Ferntree Gully

About Upper Ferntree Gully Medical Clinic

Upper Ferntree Gully Medical Clinic is a community-focused general practice serving patients in Melbourne’s eastern suburbs. Its website describes general medical care alongside skin cancer services, pathology, psychology and massage therapy available through onsite or partner providers. upperftgclinic.com.au

What they do

The clinic provides general practice services including family medicine, women’s and men’s health, aged care, baby checks, mental health care, immunisations, iron infusions, health assessments, chronic disease care plans, heart health checks, wound management and VicRoads assessments. Its site also identifies Eastern Skin Cancer Clinic as a partner service and 4Cyte Pathology as the pathology provider. upperftgclinic.com.au

Who they serve

The clinic serves individuals and families in Upper Ferntree Gully and Melbourne’s eastern suburbs, with services covering children, adults, older people and patients requiring ongoing or preventive care. Its fee information identifies specific billing arrangements for children under 17, DVA Gold Card holders, aged pensioners and health care card holders. upperftgclinic.com.au

Recent signals

The clinic’s current team page lists Romany Barnett joining the reception team in March 2026, Jodie Maudsley joining in April 2026 and Carolyn Webb returning as Practice Manager in March 2026. upperftgclinic.com.au
The clinic’s services page lists general practice, Eastern Skin Cancer Clinic services, 4Cyte Pathology, psychology and massage therapy. upperftgclinic.com.au
The clinic maintains an online booking page alongside appointment information on its website. upperftgclinic.com.au
The fee page currently sets out separate pricing and billing arrangements for standard and longer consultations, including provisions for children under 17, DVA Gold Card holders, aged pensioners and health care card holders. upperftgclinic.com.au

Reasons to get in touch

The clinic’s services page presents a broad mix of general practice, skin cancer care, pathology and allied health services, creating a basis for discussing how patients navigate multiple care options from one clinic. upperftgclinic.com.au
The website provides online appointment booking as well as appointment information, making booking access and the patient journey a relevant subject for discussion. upperftgclinic.com.au
The clinic’s current team page records recent additions to its reception and practice-management staff in March and April 2026, making operational changes and patient administration relevant topics. upperftgclinic.com.au
The clinic publishes a detailed fee structure with different arrangements for standard and longer consultations and several patient categories, which could support a conversation about how fee information is communicated to patients. upperftgclinic.com.au

Questions worth asking them

Which of the clinic’s services do patients most often ask about before booking an appointment?
How have the recent changes to the reception and practice-management team affected the way appointments and patient enquiries are handled?
Are the general practice, skin cancer, pathology and allied health services booked through the same process or handled separately?